Returns/Exchange Policy


Thanks for shopping at blweddingemporium.com

You have 72 hours to return/exchange an item from the date you received it. To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

For generating returns/exchange- Please e-mail us at blweddingemporium@gmail.com with RETURNS/EXCHANGE as a subject line and reason of return in the email with order no. product code & date of purchase.

After approval of the request, we will ask you to dispatch the product.

After the product is received by our team, it is examined against your claim. Replacement or refund of the product is initiated after that. Replacement of the product depends entirely upon the availability of the stock.

It takes a time of around 1-3 weeks from the time a request is raised to the time the product is delivered back to us. The exact time depends on the nature of the product and your location.

To send your product back to its original place, you may have to bear the courier cost.

Please note- Some products are not eligible for returns due to some uncontrollable facts, So you have to drop us a mail with the product code; before purchasing it- So that you could be able to know whether the product is eligible for Returns, eligible for exchange only, not eligible for returns or exchange.

Some products are custom made, Like- personalized naming bangles. You cannot return or exchange them as they are specifically designed as per your specification.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your bank account. You will receive the credit within a certain amount of days, depending on your bank policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

Contact Us If you have any questions on how to return your item to us.

Shipping Policy

We understand the concern of our clients. We know that once the product is ordered by the customers, the only questions in their mind is when the product will reach their door step. At blweddingemporium.com, we address that worry by promising you “No Anxiety Shipping”. This means that once you have bought a product on our site, we take care of everything till it reaches your place, so that you  don’t have to be anxious about anything.

Estimated Shipping Time

Each order we receive will be processed within 48 to 72 hours, It will take about 5-7 days to be delivered after shipping in India and Overseas. Bridal Name Bangle takes more time about 5-7 days to be shipped and 5-7 days more (Total:- 10-14 days) to be delivered after shipping in India and Overseas.  We will also keep you informed about the status of the shipment by our business mail. Our customer service executives are always there at your service to resolve your queries related to the shipment. If you have any doubts, just give us a call and we will help you unconditionally.

About Shipping Charges

  1. Shipping is free within India.
  2. For overseas shipping charges starts from approx. 1200 INR. Or 20 USD and above as per country zone shipping.

Shipping as per quantity for customer outside India :-

First Piece Shipping Charges + 25% on every next piece.

Our association is  with most of the top courier and logistics partners to assure that you receive your order on time and safely with full courtesy and attention.

Note: The time mentioned for actual delivery of the product is estimated. Actual delivery time may vary from the estimated time. The actual delivery time depends upon  the availability of the product at the merchant’s place, the place where the product is to be delivered, dependability of the courier services, weekends and other circumstances that might affect the time of the delivery.

blweddingemporium.com is not responsible for delay in delivery in some cases like- Natural disaster, un-availability of receiver at the given delivery address or some other unusual incident. But buyer is still responsible to return the parcel- If it reaches after 15 days of placing the order, Please note- Custom made products will not be returned in any case, as they are designed specifically for a specific customer.

Terms And Conditions

www.blweddingemporium.com is an active e-commerce portal of the “Bansi Lal Chopra & Sons” meant to offer its services to their customers.

PLEASE READ THESE TERMS OF USE (“AGREEMENT” OR “TERMS OF USE”) CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY B.L WEDDING EMPORIUM. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT WWW.BLWEDDINGEMPORIUM.COM (THE “SITE”) AND ALL SERVICES PROVIDED BY ‘B.L WEDDING EMPORIUM’ ON THE SITE.

By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the “user” or “you”) agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

B.L WEDDING EMPORIUM  reserves the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by B.L WEDDING EMPORIUM. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of B.L WEDDING EMPORIUM.

Privacy Policy

We use Pay-u money payment gateway for receiving online payments & we don’t save or store any card information. This company collects all the information of card & transfer money from buyer account to our account & this company is having strict privacy rules & policies. They are pioneer in the field of online payments & ensures all the safety of your card information.

Colour Disclaimer

Most of the stones used in our products are translucent i.e. they allow some amount of the light to pass through it, which is why they have a little wide array of colors reflection in some cases which might become more darker or brighter in color depending on what kind of light they are being seeing in.

You might even find the difference in multiple pictures of a single product. For instance; when kept over a base/table the colour of the stones might seem to be on darker side, whereas when hung it might get a little brighter because of more light finding its way to pass through it when hung. But instead of editing the colours to make them match. We preferred keeping it real to deliver the right picture to you and help you making the right choice.

Cancellation Policy

Order Cancellation

B.L Wedding Emporium is known for its quick item delivery services, but still there are a few instances when we may have to cancel the orders placed by our clients. The main reasons behind the cancellation of your consignment are:

 Unavailability of the product on the merchant’s behalf that you may have ordered.

  • If the product goes out of stock.
  • Limited availability or limited product quantity.
  • Restricted quantity or restrictions on the number of orders as per the terms and conditions of the company.
  • Errors in product pricing or promotional inaccuracies.
  • Any problem suspected by our credit and fraud avoidance department.
  • Wrong Or incomplete address provided by customer.
  • Locations that are not within our service zone.

We may ask for additional information and verification before accepting a certain order. If we intend to cancel any of the orders placed by our clients, we will let them know by contacting them over the phone or our business email services. If we require any additional details, we will contact you soon to get additional information related to you that is important to accept your order.

We refund the amount charged by our clients as soon as we cancel their order. We maintain the privacy of our clients and do not share their information with any third party.

Cancellations by the Customer

If the order is cancelled by the customer within 24 hours of the placing of order and if the order has not been processed by us, we will readily cancel the order and make the refund as soon as possible. We are sorry to mention that the orders that have already been processed and shipped out by us, will not be cancelled.